- Is Parallel accessible for wheelchairs/disabled persons?
You can enter the venue through the main entrance on the ground floor. The club on the first floor is accessible by using the elevator.
- Does Parallel have house rules?
You can find Parallel's house rules here.
- Can you scan my e-ticket from my smartphone?
This is possible and also preferred as it is better for the environment. Just make sure your e-ticket is ready on your smartphone and the brightness of your screen is set to its highest. If you have serious cracks in your screen it is possible that the scanner cannot scan your barcode. If that is the case, please bring a print of the e-ticket.
- What time does the programme start?
Correct times can be found on the indivual event pages of our website.
- Does Parallel have lockers?
Parallel has lockers (€2, cash only). Please note: using our lockers is at your own risk. We cannot be held accountable for any cases of loss, damage or theft of your property.
- Can I take my suitcase or trolley case with me?
It is not allowed to bring any trolleys, suitcases or large backpacks with you inside the venue. It is allowed to bring a small backpack, though we would like to ask you to leave these in a locker.
- Do I pay cash or by card?
At Parallel you can only pay with debit and credit cards. Please mind that American Express is not accepted at Parallel.
- I lost an item during an event. What do I do?
We keep lost items for a maximum of one week. Did you lose something? The umbrella location Tolhuistuin keeps track of all lost and found items. Please send Tolhuistuin an e-mail via email@example.com with a detailed description of your lost item.
- Is there a minimum age for visiting Parallel?
The minimum age for club nights in Parallel is 18 years. This does not apply to concerts in Parallel/Tolhuistuin.
- Can I have a smoke?
Yes. You can smoke or vape outside. Smoking and vaping inside the club is not allowed.
- Can I take pictures in the club?
First of all, we recommend that you enjoy your time at the club by dancing, listening to music and meet new people instead of looking at your phone.
At some club nights it is not allowed to take pictures for the benefit of the safe space. In that case our staff will put a sticker over your smartphone's camera lens. If this is not the case, you are allowed to take pictures or videos.
It is not allowed to bring professional cameras into the club.
- What forms of ID are accepted?
We accept the following documents to check your ID:
- ID card (issued by government)
- Drivers license
- Where can I park my car?
The closest parking garage is situated below the A'DAM Tower at Overhoeksplein 5, 1031 KS. From there it is only a 150 meters walk towards Parallel. You can also park in the city centre of Amsterdam. The closest parking garage there is Parking Centrum, Oosterdoksstraat 150. From there you have to take the free ferry to Buiksloterweg on the North side of Amsterdam Central Station.