- Does Parallel have house rules?
Yes, you can find our house rules here.
- Is there a minimum age for visiting Parallel?
All club night events at Parallel are 18+. This does not apply to concerts in Parallel/Tolhuistuin.
- What forms of ID are accepted?
We accept the following documents to check your ID:
• ID card (issued by government
• Driver's licence
- What time does the programme start?
The most up-to-date show times will be published on the event page for the programme. Please note: the times can differ from the times on your ticket, and artists can decide to deviate from the schedule. If this happens, we will notify you via email.
- Can you scan my e-ticket from my smartphone?
This is possible and preferable for the environment. Just make sure your e-ticket is ready on your smartphone and the brightness of your screen is set to its highest.
If your device screen is damaged with visible cracks, the scanner may be unable to scan your barcode. If that is the case, please bring a print of the e-ticket or share your ticket with somebody you’re coming with to show it on their device.
- Does Parallel have lockers?
Parallel has lockers (€2, cash only). Forgotten to bring cash? No problem! There's a coin machine on the ground floor.
Please note: using our lockers is at your own risk. We cannot be held accountable for any cases of loss, damage or theft of your property.
- Can I take my suitcase or trolley case with me?
Trolleys, suitcases or large backpacks are not permitted inside Parallel. You can bring a small backpack, though we ask you to leave these in a locker.
- Can I pay with cash or card?
Parallel only accepts debit and credit cards. Please note that American Express is not accepted.
- Can I have a smoke?
Yes, you can smoke or vape outside. Smoking and vaping inside the club is not allowed.
- Can I take pictures in the club?
First and foremost, we recommend you enjoy your time at Parallel by dancing, listening to music and meeting new people, instead of looking at your phone.
At some club nights, photos are not permitted to help maintain a safe space for attendees. In these cases, our staff will put a sticker over your smartphone's camera lens. If this is not the case, you are allowed to take pictures or videos.
It is not allowed to bring professional cameras into the club.
- Where can I park my car?
The closest parking garage is below the A'DAM Tower at Overhoeksplein 5, 1031 KS. From there, it is only a 150-metre walk to arrive at Parallel. In addition to this, you can also park in the city centre of Amsterdam - the nearest parking garage there is Parking Centrum, Oosterdoksstraat 150. From there you can take the free ferry to Buiksloterweg on the North side of Amsterdam Central Station.
- Is Parallel accessible for wheelchairs/disabled persons?
You can enter the venue through the main entrance on the ground floor. The club on the first floor is accessible by using the elevator.